A master thesis entitled ” The role of total quality mangement standards in improving the quality of hotel services (A field study five-star hotels in Damascus and Homs)” was discussed by the researcher Rama Jamal Issa at the Faculty of Tourism, under the supervision of Prof. Munzer Alnaser and Prof. Adnan Khadour.
The judging panel comprised the following professors: Prof. Munzer Alnaser, Prof. Ahmad Hammoud, and Prof. Haitham Hasan
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At the end of the discussion, the researcher Rama Jamal Issa a master’s degree in tourism with a very good grade.
