A master dissertation entitled “The impact of the dimensions of hotel service quality on customer loyalty-a field study on Al-Safir hotel in Homs” was discussed by the researcher Laila Muhammad Youssef at the Faculty of Tourism, under the supervision of Prof. Murhaf Al-Hamoud.
The judging panel comprised the following professors: Prof. Munther Al-Nasser, Prof. Murhaf Al-Hamoud, and Prof. Haitham Hasan
.
At the end of the discussion, the researcher Laila Muhammad Youssef was awarded a master’s degree in hotel management with a very good grade.
